HelpWire makes it simple for engineers to control and support their customers’ equipment remotely. With the software, technical specialists are able to get full access to a malfunctioning device by connecting to it over network.
AeroAdmin is specially designed to simplify the remote computer connection proccess and limit it to a couple of clicks. You do not have to install or configure anything to get access to a remote PC. It is ready to go right out of the box. AeroAdmin makes taking control over remote computers or screen sharing as easy as phone call, even for non tech-savvy users. It is free for use, but premium licenses with extra features are available at very reasonable prices.
AeroAdmin is a small executable file which can be stored on a USB or instantly downloaded from a website and launched on any computer. Despite the fact it's only ~2Mb in size, it has full set of features for remote computer control, system administration, screen sharing, remote employee monitoring, parental control etc.
The term "remote desktop connection" means remote access to another PC via remote desktop software, like AeroAdmin. The software is run on both PCs and then a connection between them is established. Remote desktop software grabs a display image of the remote PC, processes it in a special optimized way and translates it to the local computer of an operator.
All keyboard and mouse signals are communicated from the operator to the client pc, and the latter interprets these signals as if they are being inputted right on this local pc by a person.
Before image and control signal data is sent to a remote PC and vice versa, a secure encrypted connection is set up, so that no third party will be able to decrypt and use it.
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