Users can send you their tech support requests using AeroAdmin SiMS (simple message service) module in a couple of clicks.
You'll receive SOS message to your email in a form of a ticket containing information about remote client computer (ID, computer name) and the SOS message.
Your clients are always in touch with you. No need to search for phone number and call
Main AeroAdmin window may be hidden, so that your remote users operate only simple SOS module
Manage numerous SOS requests using standard software. No need to deploy complex tech support systems
Administrator email can be preconfigured in CORPORATE license.