AeroAdmin - simple message service (SiMS). SOS button.

SiMS is a very simple and efficient way to send a help request to a support specialist or a partner

No need to search for admin phone numbers and call them
All data required for instant remote desktop connection over Internet (computer ID, computer name) is automatically attached to the message
Messages sent in the form of tickets (easy to track)
Admin email is saved once inputted or can be built-in to the executable file in the CORPORATE license
AeroAdmin can be configured so it will run only when the SiMS window pops up

Open SiMS window as shown in picture 1.
In the SiMS window:
1. Type in admin email (will be restored on the next AeroAdmin launch)
2. Type in your message
3. Click the send button

The admin will receive a message to the specified email instantly
Ticket subject and message:
1. Ticket #
2. Client ID
3. Client computer name
4. Message body

Configure AeroAdmin so that when launched, only the SiMS window appears
1. Download AeroAdmin
2. Create an AeroAdmin.exe shortcut
3. Right-click on the shortcut and choose "Properties"
4. On "Shortcut" tab, select the "Object" field and add parameters
  "-minimize - sims".
  Example: "C:\Software\AeroAdmin.exe -minimize -sims"
Now when AeroAdmin is launched, only the SiMS window will appear on the screen. Your clients can send you instant messages without using the main AeroAdmin window.

AeroAdmin can be customized so the admin/operator email is built into the executable file, so a client does not have to input it.